I would rate my experience with Focus Digital Displays as a 10. The project was done in a reasonable length of time and we were completely satisfied with the results. As for customer service, you could not find any better. Ben Blackburn was always courteous  and readily available to answer all my questions. He was eager to help and never seemed like it was an inconvenience for him.
I would whole-heartedly recommend Focus Digital to anyone needing a quality digital sign & superior customer service.