{"id":395,"date":"2017-04-26T02:33:16","date_gmt":"2017-04-26T02:33:16","guid":{"rendered":"https:\/\/focusdigitaldisplays.com\/newsite\/?page_id=395"},"modified":"2019-02-15T15:04:34","modified_gmt":"2019-02-15T15:04:34","slug":"support","status":"publish","type":"page","link":"https:\/\/focusdigitaldisplays.com\/newsite\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1499279169397{background-image: url(https:\/\/focusdigitaldisplays.com\/newsite\/wp-content\/uploads\/2017\/04\/header_support.jpg?id=3304) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;400px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1499279211827{padding-top: 40px !important;padding-bottom: 32px !important;background-color: #1e73be !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h1><span style=\"color: #ffffff;\">1st Class Support<\/span><\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\">Our Foundation<\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]Focus Digital Displays is committed to providing each customer with a <strong>first-class<\/strong> experience. This experience is achieved through a belief that <em>customer relationships<\/em> are the backbone of our business and a dedication to them will result in success. The literal definition of support is\u00a0\u201cto bear or hold up; to\u00a0serve as a foundation for\u201d, so we at Focus Digital Displays are your foundation to ensure that your digital sign communication is always effective!<\/p>\n<h2>Focus Warranty<\/h2>\n<ul>\n<li><strong>5<\/strong> years on all <strong>Outdoor<\/strong> products \/ 1 year on all <strong>Indoor<\/strong> products<\/li>\n<li><strong>All<\/strong> LED board assemblies<\/li>\n<li><strong>All<\/strong> power supplies<\/li>\n<li><strong>All<\/strong> embedded electronic controls<\/li>\n<li><strong>All<\/strong> provided manufactured electronic products<\/li>\n<li><strong><a href=\"https:\/\/focusdigitaldisplays.com\/newsite\/wp-content\/uploads\/2017\/07\/focuswarranty.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download Outdoor Warranty (PDF)<\/a><\/strong><\/li>\n<\/ul>\n<h2>Focus Unlimited Training &amp; Phone Support<\/h2>\n<ul>\n<li><strong>Unlimited<\/strong> software training for the life of the display via phone or internet<\/li>\n<li><strong>Unlimited<\/strong> technical support available via phone or internet to ensure <strong>optimal<\/strong> display performance for the life of the display.<\/li>\n<li><strong><a href=\"https:\/\/focusdigitaldisplays.com\/newsite\/wp-content\/uploads\/2017\/07\/returnpolicy.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download Return Policy (PDF)<\/a><\/strong><\/li>\n<\/ul>\n<h2>Focus Content Creation Services<\/h2>\n<p>Let a trained graphic professional take your display to next level with one-on-one meetings to create <strong>custom<\/strong> still or moving graphics specific to your moving sign. Various packages available to fit your needs include the following:<\/p>\n<ul>\n<li><strong>Gold<\/strong> \u2013 15 custom still or moving graphics<\/li>\n<li><strong>Silver<\/strong> \u2013 30 custom still or moving graphics<\/li>\n<li><strong>Platinum<\/strong> \u2013 60 custom still or moving graphics<\/li>\n<li>Additional creation &amp; management packages available upon request<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space 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css=&#8221;.vc_custom_1499279169397{background-image: url(https:\/\/focusdigitaldisplays.com\/newsite\/wp-content\/uploads\/2017\/04\/header_support.jpg?id=3304) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_empty_space height=&#8221;400px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1499279211827{padding-top: 40px !important;padding-bottom: 32px !important;background-color: #1e73be !important;}&#8221;][vc_column][vc_column_text] 1st Class Support [\/vc_column_text][vc_column_text] Our Foundation [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]Focus Digital Displays is committed to providing each customer with a first-class experience. This experience is achieved through a belief that customer relationships are the backbone of our business and a dedication to them will result in success. The literal definition of support is\u00a0\u201cto bear or hold up; to\u00a0serve as a foundation for\u201d, so we at Focus Digital Displays are your foundation to ensure that your digital sign communication is always effective! Focus Warranty 5 years on all Outdoor products \/ 1 year on all Indoor products All LED board assemblies All power supplies All embedded electronic controls All provided manufactured electronic products Download Outdoor Warranty (PDF) Focus Unlimited Training &amp; Phone Support Unlimited software training for the life of the display via phone or internet Unlimited technical support available via phone or internet to ensure optimal display performance for the life of the display. Download Return Policy (PDF) Focus Content Creation Services Let a trained graphic professional take your display to next level with one-on-one meetings to create custom still or moving graphics specific to your moving sign. Various packages available to fit your needs include the following: Gold \u2013 15 custom still or moving graphics Silver \u2013 30 custom still or moving graphics Platinum \u2013 60 custom still or moving graphics Additional creation &amp; management packages available upon request [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]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[\/vc_raw_html][vc_raw_html]JTNDc2NyaXB0JTNFJTI4ZnVuY3Rpb24lMjh3JTJDZCUyQ3QlMkNyJTJDdSUyOSU3QnZhciUyMGYlMkNuJTJDaSUzQnclNUJ1JTVEJTNEdyU1QnUlNUQlN0MlN0MlNUIlNUQlMkNmJTNEZnVuY3Rpb24lMjglMjklN0J2YXIlMjBvJTNEJTdCdGklM0ElMjIyNzAwMDUyOSUyMiU3RCUzQm8ucSUzRHclNUJ1JTVEJTJDdyU1QnUlNUQlM0RuZXclMjBVRVQlMjhvJTI5JTJDdyU1QnUlNUQucHVzaCUyOCUyMnBhZ2VMb2FkJTIyJTI5JTdEJTJDbiUzRGQuY3JlYXRlRWxlbWVudCUyOHQlMjklMkNuLnNyYyUzRHIlMkNuLmFzeW5jJTNEMSUyQ24ub25sb2FkJTNEbi5vbnJlYWR5c3RhdGVjaGFuZ2UlM0RmdW5jdGlvbiUyOCUyOSU3QnZhciUyMHMlM0R0aGlzLnJlYWR5U3RhdGUlM0JzJTI2JTI2cyUyMSUzRCUzRCUyMmxvYWRlZCUyMiUyNiUyNnMlMjElM0QlM0QlMjJjb21wbGV0ZSUyMiU3QyU3QyUyOGYlMjglMjklMkNuLm9ubG9hZCUzRG4ub25yZWFkeXN0YXRlY2hhbmdlJTNEbnVsbCUyOSU3RCUyQ2klM0RkLmdldEVsZW1lbnRzQnlUYWdOYW1lJTI4dCUyOSU1QjAlNUQlMkNpLnBhcmVudE5vZGUuaW5zZXJ0QmVmb3JlJTI4biUyQ2klMjklN0QlMjklMjh3aW5kb3clMkNkb2N1bWVudCUyQyUyMnNjcmlwdCUyMiUyQyUyMiUyRiUyRmJhdC5iaW5nLmNvbSUyRmJhdC5qcyUyMiUyQyUyMnVldHElMjIlMjklM0IlM0MlMkZzY3JpcHQlM0U=[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-395","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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Download Return Policy (PDF) Focus Content Creation Services Let a trained graphic professional take your display to next level with one-on-one meetings to create custom still or moving graphics specific to your moving sign. Various packages available to fit your needs include the following: Gold \u2013 15 custom still or moving graphics Silver \u2013 30 custom still or moving graphics Platinum \u2013 60 custom still or moving graphics Additional creation &amp; management packages available upon request [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space 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!important;}&#8221;][vc_column][vc_empty_space height=&#8221;400px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1499279211827{padding-top: 40px !important;padding-bottom: 32px !important;background-color: #1e73be !important;}&#8221;][vc_column][vc_column_text] 1st Class Support [\/vc_column_text][vc_column_text] Our Foundation [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]Focus Digital Displays is committed to providing each customer with a first-class experience. 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Download Return Policy (PDF) Focus Content Creation Services Let a trained graphic professional take your display to next level with one-on-one meetings to create custom still or moving graphics specific to your moving sign. 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